IS WORK OVER?

Automation index

How much of a Switchboard operator’s job can AI already do?

A switchboard comes earlier. Putting the call through without hanging up on the one who waits do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Switchboard operator

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Board, destinations and the shift.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
The call, the one who is out and the message.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Emergencies, the anger and not losing it.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Directory, changes and not putting through wrong.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The peak, the queues and not hanging up.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Put it through, and not hanging up on the one who waits.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • switchboard
  • destinations
  • messages
  • directory
  • call queues
  • emergencies
  • telephony shifts
  • extension changes

Sources for this job· O*NET 43-2021.00· ESCO/ISCO 4223

Auto mechanic

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Inspect vehicles for damage and record findings so that necessary repairs can be made.
Estimate

No public source provides a precise figure. This is our estimate.

9%12%+1.1
Follow checklists to ensure all important parts are examined, including belts, hoses, steering systems, spark plugs, brake and fuel systems, wheel bearings, and other potentially troublesome areas.
Estimate

No public source provides a precise figure. This is our estimate.

8%28%+2.2
Estimate costs of vehicle repair.
Estimate

No public source provides a precise figure. This is our estimate.

7%12%+0.8
Review work orders and discuss work with supervisors.
Estimate

No public source provides a precise figure. This is our estimate.

7%22%+1.5
Perform routine and scheduled maintenance services, such as oil changes, lubrications, and tune-ups.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Maintain cleanliness of work area.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Test drive vehicles and test components and systems, using equipment such as infrared engine analyzers, compression gauges, and computerized diagnostic devices.
Estimate

No public source provides a precise figure. This is our estimate.

6%48%+2.9
Test and adjust repaired systems to meet manufacturers' performance specifications.
Estimate

No public source provides a precise figure. This is our estimate.

5%12%+0.6
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

46%28%+12.9
Total100%25%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • automotive diagnostic equipment
  • car controls
  • emission standards
  • vehicle electrical systems
  • types of vehicles
  • principles of mechanical engineering
  • hybrid vehicle architecture
  • teamwork principles
  • components of air conditioning systems
  • mechanics

Sources for this job· O*NET 49-3023.00· ESCO/ISCO 7231

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