Automation index
How much of a Switchboard operator’s job can AI already do?
A switchboard comes earlier. Putting the call through without hanging up on the one who waits do not.
This percentage does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Switchboard operator
27%
AI can already do 27% of this job.
#187 / 633
View rankingSwitchboard operator
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Board, destinations and the shift.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 48% | +8.6 |
The call, the one who is out and the message.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 40% | +6.4 |
Emergencies, the anger and not losing it.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
Directory, changes and not putting through wrong.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
The peak, the queues and not hanging up.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 14% | +2.5 |
Put it through, and not hanging up on the one who waits.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 12% | +1.9 |
| Total | 100% | 27% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- switchboard
- destinations
- messages
- directory
- call queues
- emergencies
- telephony shifts
- extension changes
Sources for this job· O*NET 43-2021.00· ESCO/ISCO 4223
IS WORK OVER?
Barber
12%
#632 / 633
View rankingBarber
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Appointments, till and product stock.EstimateNo public source provides a precise figure. This is our estimate. | 14% | 32% | +4.5 |
Cut and style consult with the client.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 12% | +1.9 |
Cut, fade and finish with clipper and scissors.EstimateNo public source provides a precise figure. This is our estimate. | 28% | 5% | +1.4 |
Shave, beard tidy and hot towel.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 6% | +1.1 |
Cleaning, disinfection and tool care.EstimateNo public source provides a precise figure. This is our estimate. | 12% | 10% | +1.2 |
Shop atmosphere and regulars.EstimateNo public source provides a precise figure. This is our estimate. | 12% | 14% | +1.7 |
| Total | 100% | 12% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- cut hair
- colour hair
- haircut
- barbering
- Appointments, till and product stock
- Cut and style consult with the client
- Shave, beard tidy and hot towel
- Cleaning, disinfection and tool care
- Shop atmosphere and regulars
- barber
Sources for this job· O*NET 39-5011.00· ESCO/ISCO 5141