Automation index
How much of a Switchboard operator’s job can AI already do?
A switchboard comes earlier. Putting the call through without hanging up on the one who waits do not.
This percentage does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Switchboard operator
27%
AI can already do 27% of this job.
#187 / 633
View rankingSwitchboard operator
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Board, destinations and the shift.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 48% | +8.6 |
The call, the one who is out and the message.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 40% | +6.4 |
Emergencies, the anger and not losing it.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
Directory, changes and not putting through wrong.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
The peak, the queues and not hanging up.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 14% | +2.5 |
Put it through, and not hanging up on the one who waits.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 12% | +1.9 |
| Total | 100% | 27% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- switchboard
- destinations
- messages
- directory
- call queues
- emergencies
- telephony shifts
- extension changes
Sources for this job· O*NET 43-2021.00· ESCO/ISCO 4223
IS WORK OVER?
Bus driver
15%
#620 / 633
View rankingBus driver
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Run sheet, logs and clocking.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 32% | +5.1 |
Drive the route or the charter.EstimateNo public source provides a precise figure. This is our estimate. | 22% | 8% | +1.8 |
Stops, accessibility and fare or validation.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 10% | +1.8 |
Incidents, diversions and passenger care.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 12% | +1.9 |
Pre-trip check and defect reports.EstimateNo public source provides a precise figure. This is our estimate. | 14% | 18% | +2.5 |
Shifts, fatigue and driving rules.EstimateNo public source provides a precise figure. This is our estimate. | 14% | 15% | +2.1 |
| Total | 100% | 15% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- drive
- route
- load goods
- Run sheet, logs and clocking
- Drive the route or the charter
- Incidents, diversions and passenger care
- Pre-trip check and defect reports
- Shifts, fatigue and driving rules
- conductor de autobus
- bus driver
Sources for this job· O*NET 53-3052.00· ESCO/ISCO 8331