IS WORK OVER?

Automation index

How much of a Switchboard operator’s job can AI already do?

A switchboard comes earlier. Putting the call through without hanging up on the one who waits do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Switchboard operator

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Board, destinations and the shift.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
The call, the one who is out and the message.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Emergencies, the anger and not losing it.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Directory, changes and not putting through wrong.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The peak, the queues and not hanging up.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Put it through, and not hanging up on the one who waits.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • switchboard
  • destinations
  • messages
  • directory
  • call queues
  • emergencies
  • telephony shifts
  • extension changes

Sources for this job· O*NET 43-2021.00· ESCO/ISCO 4223

Chemist

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Protocols, calcs and safety sheets.
Estimate

No public source provides a precise figure. This is our estimate.

20%45%+9
Batch reports, charts and docs.
Estimate

No public source provides a precise figure. This is our estimate.

18%40%+7.2
Synthesis, titration and sample handling.
Estimate

No public source provides a precise figure. This is our estimate.

18%15%+2.7
Read a strange result and repeat it.
Estimate

No public source provides a precise figure. This is our estimate.

16%18%+2.9
Plant safety and waste.
Estimate

No public source provides a precise figure. This is our estimate.

14%12%+1.7
Sign quality and talk to production.
Estimate

No public source provides a precise figure. This is our estimate.

14%16%+2.2
Total100%26%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • Protocols, calcs and safety sheets
  • Batch reports, charts and docs
  • Synthesis, titration and sample handling
  • Read a strange result and repeat it
  • Plant safety and waste
  • Sign quality and talk to production
  • quimico
  • chemist
  • laboratorio quimico

Sources for this job· O*NET 19-2031.00· ESCO/ISCO 2113

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