Automation index
How much of a Switchboard operator’s job can AI already do?
A switchboard comes earlier. Putting the call through without hanging up on the one who waits do not.
This percentage does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Switchboard operator
27%
AI can already do 27% of this job.
#187 / 623
View rankingSwitchboard operator
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Board, destinations and the shift.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 48% | +8.6 |
The call, the one who is out and the message.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 40% | +6.4 |
Emergencies, the anger and not losing it.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
Directory, changes and not putting through wrong.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
The peak, the queues and not hanging up.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 14% | +2.5 |
Put it through, and not hanging up on the one who waits.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 12% | +1.9 |
| Total | 100% | 27% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- switchboard
- destinations
- messages
- directory
- call queues
- emergencies
- telephony shifts
- extension changes
Sources for this job· O*NET 43-2021.00· ESCO/ISCO 4223
IS WORK OVER?
Chief executive
20%
#442 / 623
View rankingChief executive
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Reports, dashboards and board notes.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 42% | +7.6 |
Prep committees, agendas and follow-ups.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
Decide strategy, investment and cuts.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 12% | +2.2 |
Lead the exec team and conflicts.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 10% | +1.8 |
Talk to investors, unions and press.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 12% | +1.9 |
Represent the company and own the miss.EstimateNo public source provides a precise figure. This is our estimate. | 14% | 15% | +2.1 |
| Total | 100% | 20% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- Reports, dashboards and board notes
- Prep committees, agendas and follow-ups
- Decide strategy, investment and cuts
- Lead the exec team and conflicts
- Talk to investors, unions and press
- Represent the company and own the miss
- directivo
- ceo
- director general
- consejero delegado
Sources for this job· O*NET 11-1011.00· ESCO/ISCO 1120