Automation index
How much of a Switchboard operator’s job can AI already do?
A switchboard comes earlier. Putting the call through without hanging up on the one who waits do not.
This percentage does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Switchboard operator
27%
AI can already do 27% of this job.
#187 / 633
View rankingSwitchboard operator
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Board, destinations and the shift.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 48% | +8.6 |
The call, the one who is out and the message.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 40% | +6.4 |
Emergencies, the anger and not losing it.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
Directory, changes and not putting through wrong.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
The peak, the queues and not hanging up.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 14% | +2.5 |
Put it through, and not hanging up on the one who waits.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 12% | +1.9 |
| Total | 100% | 27% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- switchboard
- destinations
- messages
- directory
- call queues
- emergencies
- telephony shifts
- extension changes
Sources for this job· O*NET 43-2021.00· ESCO/ISCO 4223
IS WORK OVER?
Civil Guard officer
18%
#566 / 633
View rankingCivil Guard officer
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Statements, papers and databases.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 32% | +5.1 |
Patrol, stops and roadside help.EstimateNo public source provides a precise figure. This is our estimate. | 22% | 10% | +2.2 |
Casework, detainees and chain of custody.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 18% | +2.9 |
Station, shifts and command.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
Weapons, protocol and use of force.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 14% | +2.2 |
Not firing wrongly or leaving someone stranded.EstimateNo public source provides a precise figure. This is our estimate. | 14% | 14% | +2 |
| Total | 100% | 18% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- Statements, papers and databases
- Patrol, stops and roadside help
- Casework, detainees and chain of custody
- Station, shifts and command
- Weapons, protocol and use of force
- guardia civil
- civil guard
Sources for this job· O*NET 33-3051.00· ESCO/ISCO 5412