Automation index
How much of a Switchboard operator’s job can AI already do?
A switchboard comes earlier. Putting the call through without hanging up on the one who waits do not.
This percentage does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Switchboard operator
27%
AI can already do 27% of this job.
#187 / 633
View rankingSwitchboard operator
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Board, destinations and the shift.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 48% | +8.6 |
The call, the one who is out and the message.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 40% | +6.4 |
Emergencies, the anger and not losing it.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
Directory, changes and not putting through wrong.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
The peak, the queues and not hanging up.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 14% | +2.5 |
Put it through, and not hanging up on the one who waits.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 12% | +1.9 |
| Total | 100% | 27% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- switchboard
- destinations
- messages
- directory
- call queues
- emergencies
- telephony shifts
- extension changes
Sources for this job· O*NET 43-2021.00· ESCO/ISCO 4223
IS WORK OVER?
Civil protection volunteer
18%
#578 / 633
View rankingCivil protection volunteer
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Protocols, logs and radios.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 32% | +5.1 |
Deploy, rescue and emergency logistics.EstimateNo public source provides a precise figure. This is our estimate. | 22% | 10% | +2.2 |
Public, evacuation and calm.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 18% | +2.9 |
Kit, stores and maintenance.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
Shifts, fatigue and 112 coordination.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 14% | +2.2 |
Not getting in the firefighters’ way or leaving someone.EstimateNo public source provides a precise figure. This is our estimate. | 14% | 14% | +2 |
| Total | 100% | 18% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- Protocols, logs and radios
- Deploy, rescue and emergency logistics
- Public, evacuation and calm
- Kit, stores and maintenance
- Shifts, fatigue and 112 coordination
- proteccion civil
- civil protection
Sources for this job· O*NET 33-2022.00· ESCO/ISCO 5419