Automation index
How much of a Switchboard operator’s job can AI already do?
A switchboard comes earlier. Putting the call through without hanging up on the one who waits do not.
This percentage does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Switchboard operator
27%
AI can already do 27% of this job.
#187 / 633
View rankingSwitchboard operator
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Board, destinations and the shift.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 48% | +8.6 |
The call, the one who is out and the message.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 40% | +6.4 |
Emergencies, the anger and not losing it.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
Directory, changes and not putting through wrong.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
The peak, the queues and not hanging up.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 14% | +2.5 |
Put it through, and not hanging up on the one who waits.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 12% | +1.9 |
| Total | 100% | 27% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- switchboard
- destinations
- messages
- directory
- call queues
- emergencies
- telephony shifts
- extension changes
Sources for this job· O*NET 43-2021.00· ESCO/ISCO 4223
IS WORK OVER?
Climbing instructor
19%
#504 / 633
View rankingClimbing instructor
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Knots, harness and the briefing.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 32% | +5.1 |
Wall, the panic and the one who freezes.EstimateNo public source provides a precise figure. This is our estimate. | 22% | 8% | +1.8 |
Belay, the factor and not getting distracted.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
Rock, anchors and the one that is loose.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
The group, the ego and not going too high.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 18% | +2.9 |
That they do not fall, and the knot tied.EstimateNo public source provides a precise figure. This is our estimate. | 14% | 12% | +1.7 |
| Total | 100% | 19% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- knots
- harness
- belay
- fall factor
- anchors
- the wall
- panic
- route briefing
Sources for this job· O*NET 39-9032.00· ESCO/ISCO 3422