Automation index
How much of a Switchboard operator’s job can AI already do?
A switchboard comes earlier. Putting the call through without hanging up on the one who waits do not.
This percentage does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Switchboard operator
27%
AI can already do 27% of this job.
#222 / 743
View rankingSwitchboard operator
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Board, destinations and the shift.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 48% | +8.6 |
The call, the one who is out and the message.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 40% | +6.4 |
Emergencies, the anger and not losing it.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
Directory, changes and not putting through wrong.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
The peak, the queues and not hanging up.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 14% | +2.5 |
Put it through, and not hanging up on the one who waits.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 12% | +1.9 |
| Total | 100% | 27% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- switchboard
- destinations
- messages
- directory
- call queues
- emergencies
- telephony shifts
- extension changes
Sources for this job· O*NET 43-2021.00· ESCO/ISCO 4223
IS WORK OVER?
Cost engineer
27%
#173 / 743
View rankingCost engineer
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Measure, rates and the budget.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 48% | +8.6 |
Works, the variance and the one that was not logged.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 40% | +6.4 |
Change, the extra and not giving it away.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
Close, the dispute and not inflating.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
Management, the bid and not selling the reckless one.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 14% | +2.5 |
The real number, and not the reckless bid.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 12% | +1.9 |
| Total | 100% | 27% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- measures
- unit rates
- variances
- extras
- disputes
- reckless bids
- works budgets
- closes
Sources for this job· O*NET 17-2051.00· ESCO/ISCO 2142