Automation index
How much of a Switchboard operator’s job can AI already do?
A switchboard comes earlier. Putting the call through without hanging up on the one who waits do not.
This percentage does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Switchboard operator
27%
AI can already do 27% of this job.
#187 / 623
View rankingSwitchboard operator
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Board, destinations and the shift.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 48% | +8.6 |
The call, the one who is out and the message.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 40% | +6.4 |
Emergencies, the anger and not losing it.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
Directory, changes and not putting through wrong.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
The peak, the queues and not hanging up.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 14% | +2.5 |
Put it through, and not hanging up on the one who waits.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 12% | +1.9 |
| Total | 100% | 27% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- switchboard
- destinations
- messages
- directory
- call queues
- emergencies
- telephony shifts
- extension changes
Sources for this job· O*NET 43-2021.00· ESCO/ISCO 4223
IS WORK OVER?
Court-appointed expert
26%
#208 / 623
View rankingCourt-appointed expert
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Accept the appointment, collect the file and plan the survey.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 32% | +5.1 |
Inspection, measurements and samples.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 18% | +3.2 |
Write the report, annexes and replies to challenges.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 40% | +7.2 |
Confirm in court and answer the parties.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
Coordinate with the procurator, the court and other experts.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
Records, fee assessment and liability.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 14% | +2.2 |
| Total | 100% | 26% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- Inspection, measurements and samples
- Confirm in court and answer the parties
- Records, fee assessment and liability
- perito judicial
- perito
- forensic expert
Sources for this job· O*NET 19-4092.00· ESCO/ISCO 3119