IS WORK OVER?

Automation index

How much of a Switchboard operator’s job can AI already do?

A switchboard comes earlier. Putting the call through without hanging up on the one who waits do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Switchboard operator

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Board, destinations and the shift.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
The call, the one who is out and the message.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Emergencies, the anger and not losing it.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Directory, changes and not putting through wrong.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The peak, the queues and not hanging up.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Put it through, and not hanging up on the one who waits.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • switchboard
  • destinations
  • messages
  • directory
  • call queues
  • emergencies
  • telephony shifts
  • extension changes

Sources for this job· O*NET 43-2021.00· ESCO/ISCO 4223

Court-appointed expert

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Accept the appointment, collect the file and plan the survey.
Estimate

No public source provides a precise figure. This is our estimate.

16%32%+5.1
Inspection, measurements and samples.
Estimate

No public source provides a precise figure. This is our estimate.

18%18%+3.2
Write the report, annexes and replies to challenges.
Estimate

No public source provides a precise figure. This is our estimate.

18%40%+7.2
Confirm in court and answer the parties.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Coordinate with the procurator, the court and other experts.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Records, fee assessment and liability.
Estimate

No public source provides a precise figure. This is our estimate.

16%14%+2.2
Total100%26%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • Inspection, measurements and samples
  • Confirm in court and answer the parties
  • Records, fee assessment and liability
  • perito judicial
  • perito
  • forensic expert

Sources for this job· O*NET 19-4092.00· ESCO/ISCO 3119

Analyse my job

Jobs with similar scores

  1. 184Tourist-office officer27%
  2. 185Grants officer27%
  3. 186Dairy technician27%
  4. 188Telemarketer27%
  5. 189Treasurer27%
  6. 190Trader27%