IS WORK OVER?

Automation index

How much of a Switchboard operator’s job can AI already do?

A switchboard comes earlier. Putting the call through without hanging up on the one who waits do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Switchboard operator

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Board, destinations and the shift.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
The call, the one who is out and the message.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Emergencies, the anger and not losing it.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Directory, changes and not putting through wrong.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The peak, the queues and not hanging up.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Put it through, and not hanging up on the one who waits.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • switchboard
  • destinations
  • messages
  • directory
  • call queues
  • emergencies
  • telephony shifts
  • extension changes

Sources for this job· O*NET 43-2021.00· ESCO/ISCO 4223

Crime scene technician

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Inspection, photos and the scene sketch.
Estimate

No public source provides a precise figure. This is our estimate.

16%36%+5.8
Collect traces, prints and the DNA that gets walked on.
Estimate

No public source provides a precise figure. This is our estimate.

18%12%+2.2
Chain of custody, labels and the lab.
Estimate

No public source provides a precise figure. This is our estimate.

16%32%+5.1
Report, reconstruction and the file.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The dirty scene, the rush and the one who enters ungloved.
Estimate

No public source provides a precise figure. This is our estimate.

18%18%+3.2
That it holds in court, and not breaking the chain.
Estimate

No public source provides a precise figure. This is our estimate.

16%14%+2.2
Total100%23%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • collect traces
  • fingerprints
  • chain of custody
  • photograph scenes
  • forensic DNA
  • scene sketch
  • police lab
  • not contaminate

Sources for this job· O*NET 19-4092.00· ESCO/ISCO 3119

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