IS WORK OVER?

Automation index

How much of a Switchboard operator’s job can AI already do?

A switchboard comes earlier. Putting the call through without hanging up on the one who waits do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Switchboard operator

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Board, destinations and the shift.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
The call, the one who is out and the message.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Emergencies, the anger and not losing it.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Directory, changes and not putting through wrong.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The peak, the queues and not hanging up.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Put it through, and not hanging up on the one who waits.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • switchboard
  • destinations
  • messages
  • directory
  • call queues
  • emergencies
  • telephony shifts
  • extension changes

Sources for this job· O*NET 43-2021.00· ESCO/ISCO 4223

Dentist

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Use masks, gloves, and safety glasses to protect patients and self from infectious diseases.
Estimate

No public source provides a precise figure. This is our estimate.

11%12%+1.3
Examine teeth, gums, and related tissues, using dental instruments, x-rays, or other diagnostic equipment, to evaluate dental health, diagnose diseases or abnormalities, and plan appropriate treatments.
Estimate

No public source provides a precise figure. This is our estimate.

10%28%+2.8
Use dental air turbines, hand instruments, dental appliances, or surgical implements.
Estimate

No public source provides a precise figure. This is our estimate.

10%28%+2.8
Administer anesthetics to limit the amount of pain experienced by patients during procedures.
Estimate

No public source provides a precise figure. This is our estimate.

8%12%+1
Diagnose and treat diseases, injuries, or malformations of teeth, gums, or related oral structures and provide preventive or corrective services.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Advise or instruct patients regarding preventive dental care, the causes and treatment of dental problems, or oral health care services.
Estimate

No public source provides a precise figure. This is our estimate.

7%12%+0.8
Formulate plan of treatment for patient's teeth and mouth tissue.
Estimate

No public source provides a precise figure. This is our estimate.

7%12%+0.8
Analyze or evaluate dental needs to determine changes or trends in patterns of dental disease.
Estimate

No public source provides a precise figure. This is our estimate.

6%48%+2.9
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

34%28%+9.5
Total100%24%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • cosmetic dental procedures
  • surgery
  • dentistry science
  • clinical disciplines in dentistry
  • mouth anatomy
  • anaesthetics
  • perform oral health diagnosis
  • rehabilitate worn dentition
  • lead the dental team
  • provide periodontal treatment

Sources for this job· O*NET 29-1021.00· ESCO/ISCO 2261

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