Automation index
How much of a Switchboard operator’s job can AI already do?
A switchboard comes earlier. Putting the call through without hanging up on the one who waits do not.
This percentage does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Switchboard operator
27%
AI can already do 27% of this job.
#187 / 633
View rankingSwitchboard operator
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Board, destinations and the shift.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 48% | +8.6 |
The call, the one who is out and the message.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 40% | +6.4 |
Emergencies, the anger and not losing it.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
Directory, changes and not putting through wrong.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
The peak, the queues and not hanging up.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 14% | +2.5 |
Put it through, and not hanging up on the one who waits.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 12% | +1.9 |
| Total | 100% | 27% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- switchboard
- destinations
- messages
- directory
- call queues
- emergencies
- telephony shifts
- extension changes
Sources for this job· O*NET 43-2021.00· ESCO/ISCO 4223
IS WORK OVER?
Domestic worker
15%
#623 / 633
View rankingDomestic worker
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Lists, online shopping and written errands.EstimateNo public source provides a precise figure. This is our estimate. | 14% | 30% | +4.2 |
Menus and pantry organisation.EstimateNo public source provides a precise figure. This is our estimate. | 12% | 22% | +2.6 |
Clean, cook, iron and tidy.EstimateNo public source provides a precise figure. This is our estimate. | 26% | 8% | +2.1 |
Care for elders or children of the house.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 10% | +1.6 |
Trust, keys and boundaries.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 12% | +1.9 |
Relationship with the employing family.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 14% | +2.2 |
| Total | 100% | 15% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- Lists, online shopping and written errands
- Menus and pantry organisation
- Clean, cook, iron and tidy
- Care for elders or children of the house
- Trust, keys and boundaries
- Relationship with the employing family
- empleada de hogar
- interno
- domestic worker
- trabajadora del hogar
Sources for this job· O*NET 39-9011.00· ESCO/ISCO 9111