Automation index
How much of a Switchboard operator’s job can AI already do?
A switchboard comes earlier. Putting the call through without hanging up on the one who waits do not.
This percentage does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Switchboard operator
27%
AI can already do 27% of this job.
#187 / 623
View rankingSwitchboard operator
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Board, destinations and the shift.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 48% | +8.6 |
The call, the one who is out and the message.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 40% | +6.4 |
Emergencies, the anger and not losing it.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
Directory, changes and not putting through wrong.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
The peak, the queues and not hanging up.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 14% | +2.5 |
Put it through, and not hanging up on the one who waits.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 12% | +1.9 |
| Total | 100% | 27% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- switchboard
- destinations
- messages
- directory
- call queues
- emergencies
- telephony shifts
- extension changes
Sources for this job· O*NET 43-2021.00· ESCO/ISCO 4223
IS WORK OVER?
Economist
30%
#49 / 623
View rankingEconomist
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Clean data, estimate and produce tables.EstimateNo public source provides a precise figure. This is our estimate. | 22% | 52% | +11.4 |
Draft notes, briefs and a first paper.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 45% | +8.1 |
Choose model, assumptions and robustness.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
Present to a client, ministry or board.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 15% | +2.4 |
Debate, peer-review and defend the numbers.EstimateNo public source provides a precise figure. This is our estimate. | 14% | 12% | +1.7 |
Read the political context and data quality.EstimateNo public source provides a precise figure. This is our estimate. | 14% | 18% | +2.5 |
| Total | 100% | 30% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- Clean data, estimate and produce tables
- Draft notes, briefs and a first paper
- Choose model, assumptions and robustness
- Present to a client, ministry or board
- Debate, peer-review and defend the numbers
- economista
- economist
Sources for this job· O*NET 19-3011.00· ESCO/ISCO 2631