IS WORK OVER?

Automation index

How much of a Switchboard operator’s job can AI already do?

A switchboard comes earlier. Putting the call through without hanging up on the one who waits do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Switchboard operator

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Board, destinations and the shift.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
The call, the one who is out and the message.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Emergencies, the anger and not losing it.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Directory, changes and not putting through wrong.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The peak, the queues and not hanging up.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Put it through, and not hanging up on the one who waits.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • switchboard
  • destinations
  • messages
  • directory
  • call queues
  • emergencies
  • telephony shifts
  • extension changes

Sources for this job· O*NET 43-2021.00· ESCO/ISCO 4223

Electrician

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Use a variety of tools or equipment, such as power construction equipment, measuring devices, power tools, and testing equipment, such as oscilloscopes, ammeters, or test lamps.
Estimate

No public source provides a precise figure. This is our estimate.

10%28%+2.8
Work from ladders, scaffolds, or roofs to install, maintain, or repair electrical wiring, equipment, or fixtures.
Estimate

No public source provides a precise figure. This is our estimate.

10%12%+1.2
Prepare sketches or follow blueprints to determine the location of wiring or equipment and to ensure conformance to building and safety codes.
Estimate

No public source provides a precise figure. This is our estimate.

8%28%+2.2
Assemble, install, test, or maintain electrical or electronic wiring, equipment, appliances, apparatus, or fixtures, using hand tools or power tools.
Estimate

No public source provides a precise figure. This is our estimate.

8%28%+2.2
Place conduit, pipes, or tubing, inside designated partitions, walls, or other concealed areas, and pull insulated wires or cables through the conduit to complete circuits between boxes.
Estimate

No public source provides a precise figure. This is our estimate.

8%28%+2.2
Direct or train workers to install, maintain, or repair electrical wiring, equipment, or fixtures.
Estimate

No public source provides a precise figure. This is our estimate.

6%12%+0.7
Inspect electrical systems, equipment, or components to identify hazards, defects, or the need for adjustment or repair, and to ensure compliance with codes.
Estimate

No public source provides a precise figure. This is our estimate.

5%12%+0.6
Perform physically demanding tasks, such as digging trenches to lay conduit or moving or lifting heavy objects.
Estimate

No public source provides a precise figure. This is our estimate.

5%12%+0.6
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

40%28%+11.2
Total100%24%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • install wiring
  • electrical panels
  • repair faults
  • building systems monitoring technology
  • electricity
  • work ergonomically
  • resolve equipment malfunctions
  • inspect electrical supplies
  • splice cable
  • inspect construction supplies

Sources for this job· O*NET 47-2111.00· ESCO/ISCO 7411

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