Automation index
How much of a Switchboard operator’s job can AI already do?
A switchboard comes earlier. Putting the call through without hanging up on the one who waits do not.
This percentage does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Switchboard operator
27%
AI can already do 27% of this job.
#210 / 703
View rankingSwitchboard operator
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Board, destinations and the shift.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 48% | +8.6 |
The call, the one who is out and the message.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 40% | +6.4 |
Emergencies, the anger and not losing it.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
Directory, changes and not putting through wrong.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
The peak, the queues and not hanging up.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 14% | +2.5 |
Put it through, and not hanging up on the one who waits.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 12% | +1.9 |
| Total | 100% | 27% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- switchboard
- destinations
- messages
- directory
- call queues
- emergencies
- telephony shifts
- extension changes
Sources for this job· O*NET 43-2021.00· ESCO/ISCO 4223
IS WORK OVER?
Employment lawyer
27%
#129 / 703
View rankingEmployment lawyer
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Letter, the file and the deadline.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 48% | +8.6 |
Conciliation, the SMAC and not yielding extra.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 40% | +6.4 |
Hearing, the witness and the one who does not show.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
The agreement, the article and not making it up.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
The client, the rush and not signing what cannot be.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 14% | +2.5 |
Stand it up, and not selling an easy yes.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 12% | +1.9 |
| Total | 100% | 27% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- dismissals
- SMAC
- labour conciliation
- employment hearings
- collective agreements
- disciplinary files
- dismissal letters
- labour deadlines
Sources for this job· O*NET 23-1011.00· ESCO/ISCO 2611