Automation index
How much of a Switchboard operator’s job can AI already do?
A switchboard comes earlier. Putting the call through without hanging up on the one who waits do not.
This percentage does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Switchboard operator
27%
AI can already do 27% of this job.
#187 / 623
View rankingSwitchboard operator
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Board, destinations and the shift.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 48% | +8.6 |
The call, the one who is out and the message.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 40% | +6.4 |
Emergencies, the anger and not losing it.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
Directory, changes and not putting through wrong.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
The peak, the queues and not hanging up.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 14% | +2.5 |
Put it through, and not hanging up on the one who waits.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 12% | +1.9 |
| Total | 100% | 27% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- switchboard
- destinations
- messages
- directory
- call queues
- emergencies
- telephony shifts
- extension changes
Sources for this job· O*NET 43-2021.00· ESCO/ISCO 4223
IS WORK OVER?
Excavator operator
18%
#564 / 623
View rankingExcavator operator
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Set-out, levels and the machine log.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 32% | +5.1 |
Dig, load and the batter that comes in.EstimateNo public source provides a precise figure. This is our estimate. | 24% | 6% | +1.4 |
Services, the blind pipe and stopping in time.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
Maintenance, grease and the pin that snaps.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
The labourer, the lorry and covering nobody.EstimateNo public source provides a precise figure. This is our estimate. | 14% | 18% | +2.5 |
Not breaking what is buried, and leaving a clean formation.EstimateNo public source provides a precise figure. This is our estimate. | 14% | 10% | +1.4 |
| Total | 100% | 18% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- dig with excavator
- load lorries
- batters
- buried services
- set-out levels
- grease the machine
- formation
- site GPS
Sources for this job· O*NET 47-2073.00· ESCO/ISCO 8342