IS WORK OVER?

Automation index

How much of a Switchboard operator’s job can AI already do?

A switchboard comes earlier. Putting the call through without hanging up on the one who waits do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Switchboard operator

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Board, destinations and the shift.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
The call, the one who is out and the message.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Emergencies, the anger and not losing it.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Directory, changes and not putting through wrong.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The peak, the queues and not hanging up.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Put it through, and not hanging up on the one who waits.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • switchboard
  • destinations
  • messages
  • directory
  • call queues
  • emergencies
  • telephony shifts
  • extension changes

Sources for this job· O*NET 43-2021.00· ESCO/ISCO 4223

Forensic pathologist

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Read the history, the police file and the scene notes.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Autopsy, injuries and samples.
Estimate

No public source provides a precise figure. This is our estimate.

22%10%+2.2
Report, dating and the causal link.
Estimate

No public source provides a precise figure. This is our estimate.

16%32%+5.1
Give evidence, confirm and hold the lawyer.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Bodily-harm assessment and sick leave.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Chain of custody and owning the opinion.
Estimate

No public source provides a precise figure. This is our estimate.

14%12%+1.7
Total100%23%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • do autopsies
  • forensic opinion
  • assess injuries
  • give evidence
  • causal link
  • chain of custody
  • body at the scene
  • bodily harm

Sources for this job· O*NET 29-1222.00· ESCO/ISCO 2212

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