Automation index
How much of a Switchboard operator’s job can AI already do?
A switchboard comes earlier. Putting the call through without hanging up on the one who waits do not.
This percentage does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Switchboard operator
27%
AI can already do 27% of this job.
#187 / 623
View rankingSwitchboard operator
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Board, destinations and the shift.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 48% | +8.6 |
The call, the one who is out and the message.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 40% | +6.4 |
Emergencies, the anger and not losing it.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
Directory, changes and not putting through wrong.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
The peak, the queues and not hanging up.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 14% | +2.5 |
Put it through, and not hanging up on the one who waits.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 12% | +1.9 |
| Total | 100% | 27% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- switchboard
- destinations
- messages
- directory
- call queues
- emergencies
- telephony shifts
- extension changes
Sources for this job· O*NET 43-2021.00· ESCO/ISCO 4223
IS WORK OVER?
Forklift operator
17%
#577 / 623
View rankingForklift operator
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Notes, locations and picking routes.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 32% | +5.1 |
Drive, lift and stack.EstimateNo public source provides a precise figure. This is our estimate. | 24% | 8% | +1.9 |
Loads, centres of gravity and aisles.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 12% | +1.9 |
Shift, radio and dock.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 18% | +2.9 |
Logs, incidents and counts.EstimateNo public source provides a precise figure. This is our estimate. | 14% | 22% | +3.1 |
Not hitting anyone or a pallet.EstimateNo public source provides a precise figure. This is our estimate. | 14% | 14% | +2 |
| Total | 100% | 17% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- Notes, locations and picking routes
- Drive, lift and stack
- Loads, centres of gravity and aisles
- Shift, radio and dock
- Logs, incidents and counts
- Not hitting anyone or a pallet
- carretillero
- carretilla
- forklift
Sources for this job· O*NET 53-7051.00· ESCO/ISCO 8344