IS WORK OVER?

Automation index

How much of a Switchboard operator’s job can AI already do?

A switchboard comes earlier. Putting the call through without hanging up on the one who waits do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Switchboard operator

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Board, destinations and the shift.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
The call, the one who is out and the message.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Emergencies, the anger and not losing it.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Directory, changes and not putting through wrong.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The peak, the queues and not hanging up.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Put it through, and not hanging up on the one who waits.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • switchboard
  • destinations
  • messages
  • directory
  • call queues
  • emergencies
  • telephony shifts
  • extension changes

Sources for this job· O*NET 43-2021.00· ESCO/ISCO 4223

Geriatrician

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Geriatric assessment, Barthel and polypharmacy.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Clinic, falls and ward delirium.
Estimate

No public source provides a precise figure. This is our estimate.

18%18%+3.2
Deprescribe, adjust doses and swallowing trouble.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Family, the home and the end of life.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Consult, orthogeriatrics and the hard discharge.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
The call not to over-treat and signing the plan.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%22%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • geriatric assessment
  • deprescribing
  • treat falls
  • polypharmacy
  • delirium
  • Barthel
  • end of life
  • orthogeriatrics

Sources for this job· O*NET 29-1229.00· ESCO/ISCO 2212

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