IS WORK OVER?

Automation index

How much of a Switchboard operator’s job can AI already do?

A switchboard comes earlier. Putting the call through without hanging up on the one who waits do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Switchboard operator

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Board, destinations and the shift.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
The call, the one who is out and the message.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Emergencies, the anger and not losing it.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Directory, changes and not putting through wrong.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The peak, the queues and not hanging up.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Put it through, and not hanging up on the one who waits.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • switchboard
  • destinations
  • messages
  • directory
  • call queues
  • emergencies
  • telephony shifts
  • extension changes

Sources for this job· O*NET 43-2021.00· ESCO/ISCO 4223

Glassblower

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Furnace, pipe and the gather.
Estimate

No public source provides a precise figure. This is our estimate.

16%32%+5.1
Blow, shape and the one that drops.
Estimate

No public source provides a precise figure. This is our estimate.

22%8%+1.8
Anneal, cut and the stresses.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Order, the colour and the one that misses.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The heat, the rhythm and not rushing the anneal.
Estimate

No public source provides a precise figure. This is our estimate.

16%18%+2.9
No stress, and not leaving it raw.
Estimate

No public source provides a precise figure. This is our estimate.

14%12%+1.7
Total100%19%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • gather glass
  • blow
  • pipe
  • anneal
  • stresses
  • glass furnace
  • glass moulds
  • cut the cane

Sources for this job· O*NET 51-9195.00· ESCO/ISCO 7315

Analyse my job

Jobs with similar scores

  1. 184Tourist-office officer27%
  2. 185Grants officer27%
  3. 186Dairy technician27%
  4. 188Telemarketer27%
  5. 189Treasurer27%
  6. 190Trader27%