IS WORK OVER?

Automation index

How much of a Switchboard operator’s job can AI already do?

A switchboard comes earlier. Putting the call through without hanging up on the one who waits do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Switchboard operator

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Board, destinations and the shift.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
The call, the one who is out and the message.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Emergencies, the anger and not losing it.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Directory, changes and not putting through wrong.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The peak, the queues and not hanging up.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Put it through, and not hanging up on the one who waits.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • switchboard
  • destinations
  • messages
  • directory
  • call queues
  • emergencies
  • telephony shifts
  • extension changes

Sources for this job· O*NET 43-2021.00· ESCO/ISCO 4223

Hairdresser

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Diary, client cards and salon social posts.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Advise cut and colour from references.
Estimate

No public source provides a precise figure. This is our estimate.

14%22%+3.1
Cut, style and finish in the chair.
Estimate

No public source provides a precise figure. This is our estimate.

24%6%+1.4
Colour, highlights and treatments.
Estimate

No public source provides a precise figure. This is our estimate.

18%8%+1.4
Hygiene, sterilisation and till.
Estimate

No public source provides a precise figure. This is our estimate.

14%10%+1.4
Care, retention and handling complaints.
Estimate

No public source provides a precise figure. This is our estimate.

14%12%+1.7
Total100%14%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • cut hair
  • colour hair
  • haircut
  • barbering
  • Diary, client cards and salon social posts
  • Advise cut and colour from references
  • Cut, style and finish in the chair
  • Colour, highlights and treatments
  • Hygiene, sterilisation and till
  • Care, retention and handling complaints

Sources for this job· O*NET 39-5012.00· ESCO/ISCO 5141

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