IS WORK OVER?

Automation index

How much of a Switchboard operator’s job can AI already do?

A switchboard comes earlier. Putting the call through without hanging up on the one who waits do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Switchboard operator

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Board, destinations and the shift.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
The call, the one who is out and the message.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Emergencies, the anger and not losing it.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Directory, changes and not putting through wrong.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The peak, the queues and not hanging up.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Put it through, and not hanging up on the one who waits.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • switchboard
  • destinations
  • messages
  • directory
  • call queues
  • emergencies
  • telephony shifts
  • extension changes

Sources for this job· O*NET 43-2021.00· ESCO/ISCO 4223

Ham carver

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Pick the leg, marbling and the cure point.
Estimate

No public source provides a precise figure. This is our estimate.

16%32%+5.1
Slice, the hand and the one who wants it thick.
Estimate

No public source provides a precise figure. This is our estimate.

22%8%+1.8
Use it, shrink and the bone.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Event, the plate and the bar rhythm.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
The client, the photo and not making a show of it.
Estimate

No public source provides a precise figure. This is our estimate.

16%18%+2.9
Thin for real, and not wasting the cushion.
Estimate

No public source provides a precise figure. This is our estimate.

14%12%+1.7
Total100%19%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • slice ham
  • marbling
  • the hand
  • use the leg
  • events
  • the bone
  • cure point
  • the cushion

Sources for this job· O*NET 51-3021.00· ESCO/ISCO 7511

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