IS WORK OVER?

Automation index

How much of a Switchboard operator’s job can AI already do?

A switchboard comes earlier. Putting the call through without hanging up on the one who waits do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Switchboard operator

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Board, destinations and the shift.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
The call, the one who is out and the message.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Emergencies, the anger and not losing it.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Directory, changes and not putting through wrong.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The peak, the queues and not hanging up.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Put it through, and not hanging up on the one who waits.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • switchboard
  • destinations
  • messages
  • directory
  • call queues
  • emergencies
  • telephony shifts
  • extension changes

Sources for this job· O*NET 43-2021.00· ESCO/ISCO 4223

Hospital pharmacist

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Transcription, reconciliation and the error.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
Validate, the interaction and the one that cannot.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Chemo, the cabinet and not mixing the batch.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Ward, the doubt and going down to see the patient.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The board, the expensive drug and not yielding to pressure.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Validate the regimen, and not missing the error.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • meds reconciliation
  • validate regimens
  • chemotherapy
  • interactions
  • compounding cabinet
  • hospital pharmacy
  • expensive drugs
  • medication errors

Sources for this job· O*NET 29-1051.00· ESCO/ISCO 2262

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