Automation index
How much of a Switchboard operator’s job can AI already do?
A switchboard comes earlier. Putting the call through without hanging up on the one who waits do not.
This percentage does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Switchboard operator
27%
AI can already do 27% of this job.
#187 / 633
View rankingSwitchboard operator
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Board, destinations and the shift.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 48% | +8.6 |
The call, the one who is out and the message.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 40% | +6.4 |
Emergencies, the anger and not losing it.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
Directory, changes and not putting through wrong.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
The peak, the queues and not hanging up.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 14% | +2.5 |
Put it through, and not hanging up on the one who waits.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 12% | +1.9 |
| Total | 100% | 27% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- switchboard
- destinations
- messages
- directory
- call queues
- emergencies
- telephony shifts
- extension changes
Sources for this job· O*NET 43-2021.00· ESCO/ISCO 4223
IS WORK OVER?
HVAC technician
27%
#181 / 633
View rankingHVAC technician
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Comply with all applicable standards, policies, or procedures, such as safety procedures or the maintenance of a clean work area.EstimateNo public source provides a precise figure. This is our estimate. | 10% | 28% | +2.8 |
Recommend, develop, or perform preventive or general maintenance procedures, such as cleaning, power-washing, or vacuuming equipment, oiling parts, or changing filters.EstimateNo public source provides a precise figure. This is our estimate. | 8% | 28% | +2.2 |
Test electrical circuits or components for continuity, using electrical test equipment.EstimateNo public source provides a precise figure. This is our estimate. | 6% | 28% | +1.7 |
Discuss heating or cooling system malfunctions with users to isolate problems or to verify that repairs corrected malfunctions.EstimateNo public source provides a precise figure. This is our estimate. | 6% | 12% | +0.7 |
Repair or replace defective equipment, components, or wiring.EstimateNo public source provides a precise figure. This is our estimate. | 6% | 12% | +0.7 |
Keep records of repairs and replacements made and causes of malfunctions.EstimateNo public source provides a precise figure. This is our estimate. | 5% | 12% | +0.6 |
Record and report time, materials, faults, deficiencies, or other unusual occurrences on work orders.EstimateNo public source provides a precise figure. This is our estimate. | 5% | 55% | +2.8 |
Install, connect, or adjust thermostats, humidistats, or timers.EstimateNo public source provides a precise figure. This is our estimate. | 4% | 28% | +1.1 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source provides a precise figure. This is our estimate. | 50% | 28% | +14 |
| Total | 100% | 27% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- refrigerants
- electric heating systems
- hydraulics
- thermodynamics
- fluid mechanics
- domestic cooling systems
- electricity
- electrical wiring plans
- mechanics
- work ergonomically
Sources for this job· O*NET 49-9021.00· ESCO/ISCO 7127