IS WORK OVER?

Automation index

How much of a Switchboard operator’s job can AI already do?

A switchboard comes earlier. Putting the call through without hanging up on the one who waits do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Switchboard operator

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Board, destinations and the shift.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
The call, the one who is out and the message.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Emergencies, the anger and not losing it.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Directory, changes and not putting through wrong.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The peak, the queues and not hanging up.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Put it through, and not hanging up on the one who waits.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • switchboard
  • destinations
  • messages
  • directory
  • call queues
  • emergencies
  • telephony shifts
  • extension changes

Sources for this job· O*NET 43-2021.00· ESCO/ISCO 4223

Illustrator

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Sketches, palettes and a first pass.
Estimate

No public source provides a precise figure. This is our estimate.

18%40%+7.2
Draw, paint and close the plate.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Client, changes and not watering the view.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Files, print and rights.
Estimate

No public source provides a precise figure. This is our estimate.

16%18%+2.9
Diary, invoices and life between jobs.
Estimate

No public source provides a precise figure. This is our estimate.

16%16%+2.6
Not delivering a drawing that is not yours.
Estimate

No public source provides a precise figure. This is our estimate.

16%14%+2.2
Total100%21%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • Sketches, palettes and a first pass
  • Draw, paint and close the plate
  • Client, changes and not watering the view
  • Files, print and rights
  • Diary, invoices and life between jobs
  • Not delivering a drawing that is not yours
  • ilustrador
  • illustrator

Sources for this job· O*NET 27-1013.00· ESCO/ISCO 2166

Analyse my job

Jobs with similar scores

  1. 184Tourist-office officer27%
  2. 185Grants officer27%
  3. 186Dairy technician27%
  4. 188Telemarketer27%
  5. 189Treasurer27%
  6. 190Trader27%