IS WORK OVER?

Automation index

How much of a Switchboard operator’s job can AI already do?

A switchboard comes earlier. Putting the call through without hanging up on the one who waits do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Switchboard operator

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Board, destinations and the shift.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
The call, the one who is out and the message.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Emergencies, the anger and not losing it.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Directory, changes and not putting through wrong.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The peak, the queues and not hanging up.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Put it through, and not hanging up on the one who waits.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • switchboard
  • destinations
  • messages
  • directory
  • call queues
  • emergencies
  • telephony shifts
  • extension changes

Sources for this job· O*NET 43-2021.00· ESCO/ISCO 4223

Industrial engineer

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Model processes, balances and a first plant layout.
Estimate

No public source provides a precise figure. This is our estimate.

22%45%+9.9
Draft procedures, PFDs and operating instructions.
Estimate

No public source provides a precise figure. This is our estimate.

18%40%+7.2
Analyse cost, bottlenecks and OEE from data.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Coordinate suppliers, maintenance and production.
Estimate

No public source provides a precise figure. This is our estimate.

16%18%+2.9
Commissioning and plant trials.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Capex calls and industrial-safety liability.
Estimate

No public source provides a precise figure. This is our estimate.

12%10%+1.2
Total100%28%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • Commissioning and plant trials
  • ingeniero industrial
  • industrial engineer
  • procesos industriales

Sources for this job· O*NET 17-2112.00· ESCO/ISCO 2141

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