Automation index
How much of a Switchboard operator’s job can AI already do?
A switchboard comes earlier. Putting the call through without hanging up on the one who waits do not.
This percentage does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Switchboard operator
27%
AI can already do 27% of this job.
#187 / 633
View rankingSwitchboard operator
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Board, destinations and the shift.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 48% | +8.6 |
The call, the one who is out and the message.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 40% | +6.4 |
Emergencies, the anger and not losing it.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
Directory, changes and not putting through wrong.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
The peak, the queues and not hanging up.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 14% | +2.5 |
Put it through, and not hanging up on the one who waits.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 12% | +1.9 |
| Total | 100% | 27% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- switchboard
- destinations
- messages
- directory
- call queues
- emergencies
- telephony shifts
- extension changes
Sources for this job· O*NET 43-2021.00· ESCO/ISCO 4223
IS WORK OVER?
Internist
24%
#273 / 633
View rankingInternist
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Cross labs, imaging and a differential.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 48% | +8.6 |
Ward round, examination and decisions.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 14% | +2.5 |
Explain to family and ceilings of care.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
Discharge reports, consults and boards.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
Medical on-call and difficult patients.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 18% | +2.9 |
Team, residents and not fragmenting the patient.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 14% | +2.2 |
| Total | 100% | 24% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- care for patients
- diagnose
- nursing care
- clinical notes
- Cross labs, imaging and a differential
- Ward round, examination and decisions
- Explain to family and ceilings of care
- Discharge reports, consults and boards
- Medical on-call and difficult patients
- internista
Sources for this job· O*NET 29-1216.00· ESCO/ISCO 2212