IS WORK OVER?

Automation index

How much of a Switchboard operator’s job can AI already do?

A switchboard comes earlier. Putting the call through without hanging up on the one who waits do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Switchboard operator

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Board, destinations and the shift.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
The call, the one who is out and the message.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Emergencies, the anger and not losing it.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Directory, changes and not putting through wrong.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The peak, the queues and not hanging up.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Put it through, and not hanging up on the one who waits.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • switchboard
  • destinations
  • messages
  • directory
  • call queues
  • emergencies
  • telephony shifts
  • extension changes

Sources for this job· O*NET 43-2021.00· ESCO/ISCO 4223

Journalist

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Write commentaries, columns, or scripts, using computers.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Analyze and interpret news and information received from various sources to broadcast the information.
Estimate

No public source provides a precise figure. This is our estimate.

7%48%+3.4
Select material most pertinent to presentation, and organize this material into appropriate formats.
Estimate

No public source provides a precise figure. This is our estimate.

6%22%+1.3
Examine news items of local, national, and international significance to determine topics to address, or obtain assignments from editorial staff members.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Coordinate and serve as an anchor on news broadcast programs.
Estimate

No public source provides a precise figure. This is our estimate.

5%28%+1.4
Gather information and develop perspectives about news subjects through research, interviews, observation, and experience.
Estimate

No public source provides a precise figure. This is our estimate.

5%48%+2.4
Present news stories, and introduce in-depth videotaped segments or live transmissions from on-the-scene reporters.
Estimate

No public source provides a precise figure. This is our estimate.

5%22%+1.1
Receive assignments or evaluate leads or tips to develop story ideas.
Estimate

No public source provides a precise figure. This is our estimate.

4%28%+1.1
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

55%28%+15.4
Total100%30%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • write news
  • interview
  • check sources
  • search engines
  • scientific research methodology
  • proofread text
  • consult information sources
  • read articles
  • search databases
  • develop professional network

Sources for this job· O*NET 27-3023.00· ESCO/ISCO 2642

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