IS WORK OVER?

Automation index

How much of a Switchboard operator’s job can AI already do?

A switchboard comes earlier. Putting the call through without hanging up on the one who waits do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Switchboard operator

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Board, destinations and the shift.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
The call, the one who is out and the message.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Emergencies, the anger and not losing it.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Directory, changes and not putting through wrong.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The peak, the queues and not hanging up.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Put it through, and not hanging up on the one who waits.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • switchboard
  • destinations
  • messages
  • directory
  • call queues
  • emergencies
  • telephony shifts
  • extension changes

Sources for this job· O*NET 43-2021.00· ESCO/ISCO 4223

Language teacher

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Prepare lessons, worksheets and corrections.
Estimate

No public source provides a precise figure. This is our estimate.

16%48%+7.7
Class, conversation and group dynamics.
Estimate

No public source provides a precise figure. This is our estimate.

22%12%+2.6
Assess speaking, writing and levels.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Platform, homework and follow-up.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Families, schools and official exams.
Estimate

No public source provides a precise figure. This is our estimate.

16%18%+2.9
Not leaving someone mute in a language.
Estimate

No public source provides a precise figure. This is our estimate.

14%14%+2
Total100%23%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • teach class
  • mark students
  • lesson plans
  • teach
  • Class, conversation and group dynamics
  • Assess speaking, writing and levels
  • Platform, homework and follow-up
  • Families, schools and official exams
  • Not leaving someone mute in a language
  • profesor de idiomas

Sources for this job· O*NET 25-3011.00· ESCO/ISCO 2353

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