IS WORK OVER?

Automation index

How much of a Switchboard operator’s job can AI already do?

A switchboard comes earlier. Putting the call through without hanging up on the one who waits do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Switchboard operator

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Board, destinations and the shift.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
The call, the one who is out and the message.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Emergencies, the anger and not losing it.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Directory, changes and not putting through wrong.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The peak, the queues and not hanging up.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Put it through, and not hanging up on the one who waits.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • switchboard
  • destinations
  • messages
  • directory
  • call queues
  • emergencies
  • telephony shifts
  • extension changes

Sources for this job· O*NET 43-2021.00· ESCO/ISCO 4223

Lawyer

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Supervise legal assistants.
Estimate

No public source provides a precise figure. This is our estimate.

9%22%+2
Analyze the probable outcomes of cases, using knowledge of legal precedents.
Estimate

No public source provides a precise figure. This is our estimate.

9%48%+4.3
Interpret laws, rulings and regulations for individuals and businesses.
Estimate

No public source provides a precise figure. This is our estimate.

8%28%+2.2
Gather evidence to formulate defense or to initiate legal actions by such means as interviewing clients and witnesses to ascertain the facts of a case.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Prepare, draft, and review legal documents, such as wills, deeds, patent applications, mortgages, leases, and contracts.
Estimate

No public source provides a precise figure. This is our estimate.

7%55%+3.9
Advise clients concerning business transactions, claim liability, advisability of prosecuting or defending lawsuits, or legal rights and obligations.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Examine legal data to determine advisability of defending or prosecuting lawsuit.
Estimate

No public source provides a precise figure. This is our estimate.

5%28%+1.4
Perform administrative and management functions related to the practice of law.
Estimate

No public source provides a precise figure. This is our estimate.

5%28%+1.4
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

44%28%+12.3
Total100%31%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • advise clients
  • draft contracts
  • litigate
  • interpret law
  • legal case management
  • court procedures
  • compile legal documents
  • negotiate in legal cases
  • protect client interests
  • analyse legal evidence

Sources for this job· O*NET 23-1011.00· ESCO/ISCO 2611

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