Automation index
How much of a Switchboard operator’s job can AI already do?
A switchboard comes earlier. Putting the call through without hanging up on the one who waits do not.
This percentage does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Switchboard operator
27%
AI can already do 27% of this job.
#187 / 633
View rankingSwitchboard operator
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Board, destinations and the shift.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 48% | +8.6 |
The call, the one who is out and the message.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 40% | +6.4 |
Emergencies, the anger and not losing it.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
Directory, changes and not putting through wrong.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
The peak, the queues and not hanging up.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 14% | +2.5 |
Put it through, and not hanging up on the one who waits.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 12% | +1.9 |
| Total | 100% | 27% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- switchboard
- destinations
- messages
- directory
- call queues
- emergencies
- telephony shifts
- extension changes
Sources for this job· O*NET 43-2021.00· ESCO/ISCO 4223
IS WORK OVER?
Metro driver
19%
#486 / 633
View rankingMetro driver
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Checks, tests and the cab log.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 32% | +5.1 |
Drive, stop at platforms and regulate running.EstimateNo public source provides a precise figure. This is our estimate. | 24% | 8% | +1.9 |
Incidents, evacuation and talk to Control.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
Timetables, reliefs and the day’s orders.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
Passengers, platforms and announcements.EstimateNo public source provides a precise figure. This is our estimate. | 14% | 18% | +2.5 |
Rules, fatigue and liability for the train.EstimateNo public source provides a precise figure. This is our estimate. | 14% | 12% | +1.7 |
| Total | 100% | 19% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- drive metro trains
- stop at platforms
- regulate running
- evacuate tunnels
- talk to control
- cab checks
- handle incidents
- drive under ATO
Sources for this job· O*NET 53-4041.00· ESCO/ISCO 8311