Automation index
How much of a Switchboard operator’s job can AI already do?
A switchboard comes earlier. Putting the call through without hanging up on the one who waits do not.
This percentage does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Switchboard operator
27%
AI can already do 27% of this job.
#187 / 633
View rankingSwitchboard operator
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Board, destinations and the shift.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 48% | +8.6 |
The call, the one who is out and the message.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 40% | +6.4 |
Emergencies, the anger and not losing it.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
Directory, changes and not putting through wrong.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
The peak, the queues and not hanging up.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 14% | +2.5 |
Put it through, and not hanging up on the one who waits.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 12% | +1.9 |
| Total | 100% | 27% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- switchboard
- destinations
- messages
- directory
- call queues
- emergencies
- telephony shifts
- extension changes
Sources for this job· O*NET 43-2021.00· ESCO/ISCO 4223
IS WORK OVER?
Museum educator
24%
#264 / 633
View rankingMuseum educator
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Sheets, routes and the teaching kit.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 44% | +7 |
The tour, the group that will not quiet, and the work.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 12% | +2.2 |
Workshops, families and Sunday at the museum.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 32% | +5.1 |
School, bookings and the missing mediator.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
Access, the public who do not come in, and adapting.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 18% | +3.2 |
That they actually look, and not reciting the label.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 14% | +2.2 |
| Total | 100% | 24% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- school tours
- teaching sheets
- museum workshops
- cultural mediation
- group bookings
- access
- families at the museum
- learning routes
Sources for this job· O*NET 25-4012.00· ESCO/ISCO 2621