Automation index
How much of a Switchboard operator’s job can AI already do?
A switchboard comes earlier. Putting the call through without hanging up on the one who waits do not.
This percentage does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Switchboard operator
27%
AI can already do 27% of this job.
#213 / 713
View rankingSwitchboard operator
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Board, destinations and the shift.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 48% | +8.6 |
The call, the one who is out and the message.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 40% | +6.4 |
Emergencies, the anger and not losing it.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
Directory, changes and not putting through wrong.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
The peak, the queues and not hanging up.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 14% | +2.5 |
Put it through, and not hanging up on the one who waits.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 12% | +1.9 |
| Total | 100% | 27% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- switchboard
- destinations
- messages
- directory
- call queues
- emergencies
- telephony shifts
- extension changes
Sources for this job· O*NET 43-2021.00· ESCO/ISCO 4223
IS WORK OVER?
Non-commissioned officer
22%
#435 / 713
View rankingNon-commissioned officer
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Drill, the trade and the sheet.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 40% | +6.4 |
Barracks, the one who is late and the one who skives.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 14% | +2.5 |
Guard, the weapon and not sleeping it.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
Field, the mistake and not humiliating in public.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
The officer, the order and not leaving the troops hanging.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 18% | +3.2 |
That they know the trade, and not humiliating.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 12% | +1.9 |
| Total | 100% | 22% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- drill
- barracks
- guards
- weapons
- sheets
- the troops
- not humiliate
- the military trade
Sources for this job· O*NET 55-1017.00· ESCO/ISCO 0110