Automation index
How much of a Switchboard operator’s job can AI already do?
A switchboard comes earlier. Putting the call through without hanging up on the one who waits do not.
This percentage does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Switchboard operator
27%
AI can already do 27% of this job.
#187 / 623
View rankingSwitchboard operator
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Board, destinations and the shift.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 48% | +8.6 |
The call, the one who is out and the message.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 40% | +6.4 |
Emergencies, the anger and not losing it.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
Directory, changes and not putting through wrong.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
The peak, the queues and not hanging up.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 14% | +2.5 |
Put it through, and not hanging up on the one who waits.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 12% | +1.9 |
| Total | 100% | 27% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- switchboard
- destinations
- messages
- directory
- call queues
- emergencies
- telephony shifts
- extension changes
Sources for this job· O*NET 43-2021.00· ESCO/ISCO 4223
IS WORK OVER?
Nursing assistant
23%
#289 / 623
View rankingNursing assistant
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 12% | +0.8 |
Turn or reposition bedridden patients.EstimateNo public source provides a precise figure. This is our estimate. | 6% | 12% | +0.7 |
Provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising.EstimateNo public source provides a precise figure. This is our estimate. | 5% | 12% | +0.6 |
Communicate with patients to ascertain feelings or need for assistance or social and emotional support.EstimateNo public source provides a precise figure. This is our estimate. | 4% | 12% | +0.5 |
Feed patients or assist patients to eat or drink.EstimateNo public source provides a precise figure. This is our estimate. | 4% | 12% | +0.5 |
Measure and record food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff.EstimateNo public source provides a precise figure. This is our estimate. | 4% | 12% | +0.5 |
Supply, collect, or empty bedpans.EstimateNo public source provides a precise figure. This is our estimate. | 4% | 28% | +1.1 |
Lift or assist others to lift patients to move them on or off beds, examination tables, surgical tables, or stretchers.EstimateNo public source provides a precise figure. This is our estimate. | 4% | 12% | +0.5 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source provides a precise figure. This is our estimate. | 62% | 28% | +17.4 |
| Total | 100% | 23% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- care for patients
- diagnose
- nursing care
- clinical notes
- design interfaces
- prototypes
- figma
- hygiene in a health care setting
- health care legislation
- disability care
Sources for this job· O*NET 31-1131.00· ESCO/ISCO 5321