Automation index
How much of a Switchboard operator’s job can AI already do?
A switchboard comes earlier. Putting the call through without hanging up on the one who waits do not.
This percentage does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Switchboard operator
27%
AI can already do 27% of this job.
#187 / 633
View rankingSwitchboard operator
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Board, destinations and the shift.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 48% | +8.6 |
The call, the one who is out and the message.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 40% | +6.4 |
Emergencies, the anger and not losing it.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
Directory, changes and not putting through wrong.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
The peak, the queues and not hanging up.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 14% | +2.5 |
Put it through, and not hanging up on the one who waits.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 12% | +1.9 |
| Total | 100% | 27% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- switchboard
- destinations
- messages
- directory
- call queues
- emergencies
- telephony shifts
- extension changes
Sources for this job· O*NET 43-2021.00· ESCO/ISCO 4223
IS WORK OVER?
Occupational therapist
19%
#543 / 633
View rankingOccupational therapist
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Reports, scales and intervention plans.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 35% | +6.3 |
Prescribe aids and adapt paperwork.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
Practical session: dressing, cooking, mobility.EstimateNo public source provides a precise figure. This is our estimate. | 22% | 8% | +1.8 |
Home visit and the real environment.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 12% | +1.9 |
Family, carer and clinical team.EstimateNo public source provides a precise figure. This is our estimate. | 14% | 14% | +2 |
Motivation when the patient gives up.EstimateNo public source provides a precise figure. This is our estimate. | 14% | 16% | +2.2 |
| Total | 100% | 19% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- Reports, scales and intervention plans
- Prescribe aids and adapt paperwork
- Home visit and the real environment
- Family, carer and clinical team
- Motivation when the patient gives up
- terapeuta ocupacional
- occupational therapist
Sources for this job· O*NET 29-1122.00· ESCO/ISCO 2269