IS WORK OVER?

Automation index

How much of a Switchboard operator’s job can AI already do?

A switchboard comes earlier. Putting the call through without hanging up on the one who waits do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Switchboard operator

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Board, destinations and the shift.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
The call, the one who is out and the message.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Emergencies, the anger and not losing it.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Directory, changes and not putting through wrong.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The peak, the queues and not hanging up.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Put it through, and not hanging up on the one who waits.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • switchboard
  • destinations
  • messages
  • directory
  • call queues
  • emergencies
  • telephony shifts
  • extension changes

Sources for this job· O*NET 43-2021.00· ESCO/ISCO 4223

Painter and decorator

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Quote, measure and pick colour.
Estimate

No public source provides a precise figure. This is our estimate.

16%35%+5.6
Protect, mask and prep surfaces.
Estimate

No public source provides a precise figure. This is our estimate.

16%18%+2.9
Paint, varnish and paper.
Estimate

No public source provides a precise figure. This is our estimate.

24%8%+1.9
Repair texture, damp and cracks.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Dealing with neighbours, communities and hours.
Estimate

No public source provides a precise figure. This is our estimate.

14%15%+2.1
Invoice, buy material and travel.
Estimate

No public source provides a precise figure. This is our estimate.

14%18%+2.5
Total100%17%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • Quote, measure and pick colour
  • Protect, mask and prep surfaces
  • Paint, varnish and paper
  • Repair texture, damp and cracks
  • Invoice, buy material and travel
  • pintor de brocha
  • painter decorator

Sources for this job· O*NET 47-2141.00· ESCO/ISCO 7131

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