IS WORK OVER?

Automation index

How much of a Switchboard operator’s job can AI already do?

A switchboard comes earlier. Putting the call through without hanging up on the one who waits do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Switchboard operator

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Board, destinations and the shift.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
The call, the one who is out and the message.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Emergencies, the anger and not losing it.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Directory, changes and not putting through wrong.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The peak, the queues and not hanging up.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Put it through, and not hanging up on the one who waits.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • switchboard
  • destinations
  • messages
  • directory
  • call queues
  • emergencies
  • telephony shifts
  • extension changes

Sources for this job· O*NET 43-2021.00· ESCO/ISCO 4223

Palliative care doctor

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Pain, the scale and the rescue dose.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
The room, the family and the one who will not hear.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Symptom, the route and not over-sedating.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The team, the home discharge and the weekend.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
The oncologist, the limit and not walking away.
Estimate

No public source provides a precise figure. This is our estimate.

18%18%+3.2
Be there, and not leaving the end alone.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%22%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • pain scales
  • opioid rescue
  • palliative sedation
  • home discharge
  • refractory symptoms
  • grieving family
  • subcutaneous route
  • end of life

Sources for this job· O*NET 29-1229.00· ESCO/ISCO 2212

Analyse my job

Jobs with similar scores

  1. 189Tourist-office officer27%
  2. 190Grants officer27%
  3. 191Dairy technician27%
  4. 193Telemarketer27%
  5. 194Treasurer27%
  6. 195Trader27%