Automation index
How much of a Switchboard operator’s job can AI already do?
A switchboard comes earlier. Putting the call through without hanging up on the one who waits do not.
This percentage does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Switchboard operator
27%
AI can already do 27% of this job.
#192 / 643
View rankingSwitchboard operator
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Board, destinations and the shift.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 48% | +8.6 |
The call, the one who is out and the message.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 40% | +6.4 |
Emergencies, the anger and not losing it.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
Directory, changes and not putting through wrong.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
The peak, the queues and not hanging up.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 14% | +2.5 |
Put it through, and not hanging up on the one who waits.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 12% | +1.9 |
| Total | 100% | 27% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- switchboard
- destinations
- messages
- directory
- call queues
- emergencies
- telephony shifts
- extension changes
Sources for this job· O*NET 43-2021.00· ESCO/ISCO 4223
IS WORK OVER?
Palliative care doctor
22%
#361 / 643
View rankingPalliative care doctor
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Pain, the scale and the rescue dose.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 40% | +6.4 |
The room, the family and the one who will not hear.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 14% | +2.5 |
Symptom, the route and not over-sedating.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
The team, the home discharge and the weekend.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
The oncologist, the limit and not walking away.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 18% | +3.2 |
Be there, and not leaving the end alone.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 12% | +1.9 |
| Total | 100% | 22% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- pain scales
- opioid rescue
- palliative sedation
- home discharge
- refractory symptoms
- grieving family
- subcutaneous route
- end of life
Sources for this job· O*NET 29-1229.00· ESCO/ISCO 2212