Automation index
How much of a Switchboard operator’s job can AI already do?
A switchboard comes earlier. Putting the call through without hanging up on the one who waits do not.
This percentage does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Switchboard operator
27%
AI can already do 27% of this job.
#187 / 633
View rankingSwitchboard operator
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Board, destinations and the shift.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 48% | +8.6 |
The call, the one who is out and the message.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 40% | +6.4 |
Emergencies, the anger and not losing it.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
Directory, changes and not putting through wrong.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
The peak, the queues and not hanging up.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 14% | +2.5 |
Put it through, and not hanging up on the one who waits.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 12% | +1.9 |
| Total | 100% | 27% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- switchboard
- destinations
- messages
- directory
- call queues
- emergencies
- telephony shifts
- extension changes
Sources for this job· O*NET 43-2021.00· ESCO/ISCO 4223
IS WORK OVER?
Parts clerk
28%
#114 / 633
View rankingParts clerk
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Catalogue, equivalents and the code.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 52% | +9.4 |
Counter, the waiting shop and the doubt.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
Stock, urgent orders and the one that is late.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 36% | +5.8 |
Returns, warranties and the wrong part.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
The mechanic, the blurry photo and not selling blind.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 14% | +2.5 |
The one that fits, not the lookalike.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 12% | +1.9 |
| Total | 100% | 28% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- parts catalogue
- OEM equivalents
- shop counter
- urgent orders
- returns
- part warranties
- parts stock
- part codes
Sources for this job· O*NET 41-2022.00· ESCO/ISCO 4321