Automation index
How much of a Switchboard operator’s job can AI already do?
A switchboard comes earlier. Putting the call through without hanging up on the one who waits do not.
This percentage does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Switchboard operator
27%
AI can already do 27% of this job.
#187 / 633
View rankingSwitchboard operator
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Board, destinations and the shift.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 48% | +8.6 |
The call, the one who is out and the message.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 40% | +6.4 |
Emergencies, the anger and not losing it.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
Directory, changes and not putting through wrong.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
The peak, the queues and not hanging up.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 14% | +2.5 |
Put it through, and not hanging up on the one who waits.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 12% | +1.9 |
| Total | 100% | 27% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- switchboard
- destinations
- messages
- directory
- call queues
- emergencies
- telephony shifts
- extension changes
Sources for this job· O*NET 43-2021.00· ESCO/ISCO 4223
IS WORK OVER?
Pizza maker
20%
#463 / 633
View rankingPizza maker
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Dough, ferment and the day’s point.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 36% | +5.8 |
Open, top and the oven at a thousand.EstimateNo public source provides a precise figure. This is our estimate. | 22% | 8% | +1.8 |
Serve, delivery and the one that arrives cold.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
List, costs and the topping that runs out.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
Saturday, the queue and not working too far ahead.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 18% | +2.9 |
Pull it in time, and not leaving it carbonised.EstimateNo public source provides a precise figure. This is our estimate. | 14% | 12% | +1.7 |
| Total | 100% | 20% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- open dough
- bake pizza
- ferment
- top pizzas
- the oven
- pizza delivery
- dough point
- Saturday queue
Sources for this job· O*NET 35-2011.00· ESCO/ISCO 5120