Automation index
How much of a Switchboard operator’s job can AI already do?
A switchboard comes earlier. Putting the call through without hanging up on the one who waits do not.
This percentage does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Switchboard operator
27%
AI can already do 27% of this job.
#187 / 633
View rankingSwitchboard operator
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Board, destinations and the shift.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 48% | +8.6 |
The call, the one who is out and the message.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 40% | +6.4 |
Emergencies, the anger and not losing it.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
Directory, changes and not putting through wrong.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
The peak, the queues and not hanging up.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 14% | +2.5 |
Put it through, and not hanging up on the one who waits.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 12% | +1.9 |
| Total | 100% | 27% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- switchboard
- destinations
- messages
- directory
- call queues
- emergencies
- telephony shifts
- extension changes
Sources for this job· O*NET 43-2021.00· ESCO/ISCO 4223
IS WORK OVER?
Printer technician
23%
#314 / 633
View rankingPrinter technician
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Log, count and the maintenance kit.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 40% | +6.4 |
Jam, fuser and toner on the floor.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 14% | +2.5 |
Network, queues and the wrong driver.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 32% | +5.1 |
Contract, visits and the machine that is done.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
The office at peak and not stopping invoicing.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 18% | +3.2 |
That it prints, and not swapping the fuser blind.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 12% | +1.9 |
| Total | 100% | 23% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- jams
- fuser
- maintenance kits
- print queues
- toner
- service contracts
- drivers
- copy counts
Sources for this job· O*NET 49-2011.00· ESCO/ISCO 7421