IS WORK OVER?

Automation index

How much of a Switchboard operator’s job can AI already do?

A switchboard comes earlier. Putting the call through without hanging up on the one who waits do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Switchboard operator

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Board, destinations and the shift.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
The call, the one who is out and the message.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Emergencies, the anger and not losing it.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Directory, changes and not putting through wrong.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The peak, the queues and not hanging up.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Put it through, and not hanging up on the one who waits.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • switchboard
  • destinations
  • messages
  • directory
  • call queues
  • emergencies
  • telephony shifts
  • extension changes

Sources for this job· O*NET 43-2021.00· ESCO/ISCO 4223

Private tutor

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Level, the sheet and the gap.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Session, the phone and getting them to work.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Exam, the markscheme and not leaking the questions.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Family, the mark and not selling a miracle.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
The school, the syllabus and not contradicting for sport.
Estimate

No public source provides a precise figure. This is our estimate.

18%18%+3.2
That they understand, and you not doing it for them.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%22%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • private lessons
  • homework sheets
  • gaps
  • exams
  • the syllabus
  • not do the homework for them
  • phone in session
  • families

Sources for this job· O*NET 25-3099.00· ESCO/ISCO 2359

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