Automation index
How much of a Switchboard operator’s job can AI already do?
A switchboard comes earlier. Putting the call through without hanging up on the one who waits do not.
This percentage does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Switchboard operator
27%
AI can already do 27% of this job.
#213 / 713
View rankingSwitchboard operator
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Board, destinations and the shift.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 48% | +8.6 |
The call, the one who is out and the message.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 40% | +6.4 |
Emergencies, the anger and not losing it.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
Directory, changes and not putting through wrong.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
The peak, the queues and not hanging up.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 14% | +2.5 |
Put it through, and not hanging up on the one who waits.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 12% | +1.9 |
| Total | 100% | 27% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- switchboard
- destinations
- messages
- directory
- call queues
- emergencies
- telephony shifts
- extension changes
Sources for this job· O*NET 43-2021.00· ESCO/ISCO 4223
IS WORK OVER?
Red Cross volunteer
19%
#628 / 713
View rankingRed Cross volunteer
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Post, the kit and the radio.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 32% | +5.1 |
Street, the one who drops and first aid.EstimateNo public source provides a precise figure. This is our estimate. | 22% | 8% | +1.8 |
Shelter, the night and the one who will not.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
Emergency, command and not playing clinician.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
The professional, the line and not getting in the way.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 18% | +2.9 |
Get there, and not playing doctor.EstimateNo public source provides a precise figure. This is our estimate. | 14% | 12% | +1.7 |
| Total | 100% | 19% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- Red Cross posts
- first aid
- shelters
- radio
- volunteer kit
- not play doctor
- emergencies
- nights
Sources for this job· O*NET 21-1093.00· ESCO/ISCO 3412