Automation index
How much of a Switchboard operator’s job can AI already do?
A switchboard comes earlier. Putting the call through without hanging up on the one who waits do not.
This percentage does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Switchboard operator
27%
AI can already do 27% of this job.
#187 / 633
View rankingSwitchboard operator
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Board, destinations and the shift.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 48% | +8.6 |
The call, the one who is out and the message.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 40% | +6.4 |
Emergencies, the anger and not losing it.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
Directory, changes and not putting through wrong.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
The peak, the queues and not hanging up.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 14% | +2.5 |
Put it through, and not hanging up on the one who waits.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 12% | +1.9 |
| Total | 100% | 27% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- switchboard
- destinations
- messages
- directory
- call queues
- emergencies
- telephony shifts
- extension changes
Sources for this job· O*NET 43-2021.00· ESCO/ISCO 4223
IS WORK OVER?
Research scientist
27%
#139 / 633
View rankingResearch scientist
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Literature review, figures and drafts.EstimateNo public source provides a precise figure. This is our estimate. | 22% | 48% | +10.6 |
Analysis, code and experiment boards.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 42% | +7.6 |
Design the study and the controls.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 18% | +2.9 |
Run the experiment or the fieldwork.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 12% | +1.9 |
Lead a group, theses and authorship fights.EstimateNo public source provides a precise figure. This is our estimate. | 14% | 15% | +2.1 |
Win funding and answer reviewers.EstimateNo public source provides a precise figure. This is our estimate. | 14% | 16% | +2.2 |
| Total | 100% | 27% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- Literature review, figures and drafts
- Analysis, code and experiment boards
- Design the study and the controls
- Run the experiment or the fieldwork
- Lead a group, theses and authorship fights
- Win funding and answer reviewers
- cientifico
- investigador
- research scientist
Sources for this job· O*NET 19-1029.00· ESCO/ISCO 2131