Automation index
How much of a Switchboard operator’s job can AI already do?
A switchboard comes earlier. Putting the call through without hanging up on the one who waits do not.
This percentage does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Switchboard operator
27%
AI can already do 27% of this job.
#202 / 693
View rankingSwitchboard operator
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Board, destinations and the shift.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 48% | +8.6 |
The call, the one who is out and the message.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 40% | +6.4 |
Emergencies, the anger and not losing it.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
Directory, changes and not putting through wrong.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
The peak, the queues and not hanging up.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 14% | +2.5 |
Put it through, and not hanging up on the one who waits.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 12% | +1.9 |
| Total | 100% | 27% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- switchboard
- destinations
- messages
- directory
- call queues
- emergencies
- telephony shifts
- extension changes
Sources for this job· O*NET 43-2021.00· ESCO/ISCO 4223
IS WORK OVER?
School psychologist
22%
#413 / 693
View rankingSchool psychologist
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Referral, tests and the report.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 40% | +6.4 |
The child, the session and the one who will not talk.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 14% | +2.5 |
Classroom, the teacher and what actually happens.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
Family, the fear and not scaring.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
The bullying protocol and not looking away.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 18% | +3.2 |
See the child, and not hanging a label.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 12% | +1.9 |
| Total | 100% | 22% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- school reports
- sessions with children
- psychological tests
- bullying protocol
- the family
- real classroom
- not label
- the tutor's referral
Sources for this job· O*NET 19-3031.00· ESCO/ISCO 2634