Automation index
How much of a Switchboard operator’s job can AI already do?
A switchboard comes earlier. Putting the call through without hanging up on the one who waits do not.
This percentage does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Switchboard operator
27%
AI can already do 27% of this job.
#187 / 623
View rankingSwitchboard operator
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Board, destinations and the shift.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 48% | +8.6 |
The call, the one who is out and the message.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 40% | +6.4 |
Emergencies, the anger and not losing it.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
Directory, changes and not putting through wrong.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
The peak, the queues and not hanging up.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 14% | +2.5 |
Put it through, and not hanging up on the one who waits.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 12% | +1.9 |
| Total | 100% | 27% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- switchboard
- destinations
- messages
- directory
- call queues
- emergencies
- telephony shifts
- extension changes
Sources for this job· O*NET 43-2021.00· ESCO/ISCO 4223
IS WORK OVER?
Scrum master
25%
#251 / 623
View rankingScrum master
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Facilitate ceremonies, boards and notes.EstimateNo public source provides a precise figure. This is our estimate. | 20% | 45% | +9 |
Flow metrics and impediment reports.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 38% | +6.1 |
Team coaching and internal conflict.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 15% | +2.7 |
Protect the sprint from interruptions.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 12% | +1.9 |
Train PO and managers in the method.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 18% | +2.9 |
Change the system, not just the ritual.EstimateNo public source provides a precise figure. This is our estimate. | 14% | 16% | +2.2 |
| Total | 100% | 25% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- Facilitate ceremonies, boards and notes
- Flow metrics and impediment reports
- Team coaching and internal conflict
- Protect the sprint from interruptions
- Train PO and managers in the method
- Change the system, not just the ritual
- scrum master
- agile coach
Sources for this job· O*NET 13-1111.00· ESCO/ISCO 2421