Automation index
How much of a Switchboard operator’s job can AI already do?
A switchboard comes earlier. Putting the call through without hanging up on the one who waits do not.
This percentage does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Switchboard operator
27%
AI can already do 27% of this job.
#187 / 633
View rankingSwitchboard operator
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Board, destinations and the shift.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 48% | +8.6 |
The call, the one who is out and the message.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 40% | +6.4 |
Emergencies, the anger and not losing it.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
Directory, changes and not putting through wrong.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
The peak, the queues and not hanging up.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 14% | +2.5 |
Put it through, and not hanging up on the one who waits.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 12% | +1.9 |
| Total | 100% | 27% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- switchboard
- destinations
- messages
- directory
- call queues
- emergencies
- telephony shifts
- extension changes
Sources for this job· O*NET 43-2021.00· ESCO/ISCO 4223
IS WORK OVER?
Speech therapist
19%
#507 / 633
View rankingSpeech therapist
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Reports, session plans and materials.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 35% | +6.3 |
Standardised assessments and records.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
In-person therapy of speech, voice or swallow.EstimateNo public source provides a precise figure. This is our estimate. | 22% | 8% | +1.8 |
Guide family and school.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 12% | +1.9 |
Coordinate with doctor, ENT and teachers.EstimateNo public source provides a precise figure. This is our estimate. | 14% | 14% | +2 |
Adjust the plan when the patient stalls.EstimateNo public source provides a precise figure. This is our estimate. | 14% | 16% | +2.2 |
| Total | 100% | 19% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- Reports, session plans and materials
- Standardised assessments and records
- Guide family and school
- Coordinate with doctor, ENT and teachers
- Adjust the plan when the patient stalls
- logopeda
- speech therapist
- fonoaudiologo
Sources for this job· O*NET 29-1127.00· ESCO/ISCO 2266