IS WORK OVER?

Automation index

How much of a Switchboard operator’s job can AI already do?

A switchboard comes earlier. Putting the call through without hanging up on the one who waits do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Switchboard operator

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Board, destinations and the shift.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
The call, the one who is out and the message.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Emergencies, the anger and not losing it.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Directory, changes and not putting through wrong.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The peak, the queues and not hanging up.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Put it through, and not hanging up on the one who waits.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • switchboard
  • destinations
  • messages
  • directory
  • call queues
  • emergencies
  • telephony shifts
  • extension changes

Sources for this job· O*NET 43-2021.00· ESCO/ISCO 4223

Stonemason

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Templates, cutting lists and stone orders.
Estimate

No public source provides a precise figure. This is our estimate.

16%32%+5.1
Cut, polish and edge.
Estimate

No public source provides a precise figure. This is our estimate.

22%10%+2.2
Set, level and seal on site.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Client, kitchen and bath.
Estimate

No public source provides a precise figure. This is our estimate.

16%18%+2.9
Shop, resins and repairs.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Not delivering a piece that does not fit.
Estimate

No public source provides a precise figure. This is our estimate.

14%14%+2
Total100%18%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • build walls
  • plaster
  • site work
  • Templates, cutting lists and stone orders
  • Cut, polish and edge
  • Set, level and seal on site
  • Client, kitchen and bath
  • Shop, resins and repairs
  • Not delivering a piece that does not fit
  • marmolista

Sources for this job· O*NET 47-2022.00· ESCO/ISCO 7113

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