IS WORK OVER?

Automation index

How much of a Switchboard operator’s job can AI already do?

A switchboard comes earlier. Putting the call through without hanging up on the one who waits do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Switchboard operator

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Board, destinations and the shift.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
The call, the one who is out and the message.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Emergencies, the anger and not losing it.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Directory, changes and not putting through wrong.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The peak, the queues and not hanging up.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Put it through, and not hanging up on the one who waits.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • switchboard
  • destinations
  • messages
  • directory
  • call queues
  • emergencies
  • telephony shifts
  • extension changes

Sources for this job· O*NET 43-2021.00· ESCO/ISCO 4223

Surgical technologist

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Checklist, tray and swab count.
Estimate

No public source provides a precise figure. This is our estimate.

16%32%+5.1
Set the table, pass and scrub.
Estimate

No public source provides a precise figure. This is our estimate.

22%8%+1.8
Watch sterility, lines and the patient.
Estimate

No public source provides a precise figure. This is our estimate.

16%18%+2.9
Coordinate with surgeon, anaesthetic and porter.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Notes, implants and kit records.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Shifts, on-call and not leaving a swab inside.
Estimate

No public source provides a precise figure. This is our estimate.

14%12%+1.7
Total100%19%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • Checklist, tray and swab count
  • Set the table, pass and scrub
  • Watch sterility, lines and the patient
  • Notes, implants and kit records
  • tecnico de quirofano
  • instrumentista
  • surgical technologist

Sources for this job· O*NET 29-2055.00· ESCO/ISCO 3211

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