Automation index
How much of a Switchboard operator’s job can AI already do?
A switchboard comes earlier. Putting the call through without hanging up on the one who waits do not.
This percentage does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Switchboard operator
27%
AI can already do 27% of this job.
#187 / 623
View rankingSwitchboard operator
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Board, destinations and the shift.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 48% | +8.6 |
The call, the one who is out and the message.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 40% | +6.4 |
Emergencies, the anger and not losing it.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
Directory, changes and not putting through wrong.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
The peak, the queues and not hanging up.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 14% | +2.5 |
Put it through, and not hanging up on the one who waits.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 12% | +1.9 |
| Total | 100% | 27% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- switchboard
- destinations
- messages
- directory
- call queues
- emergencies
- telephony shifts
- extension changes
Sources for this job· O*NET 43-2021.00· ESCO/ISCO 4223
IS WORK OVER?
Systems administrator
27%
#127 / 623
View rankingSystems administrator
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Automate accounts, backups and patches.EstimateNo public source provides a precise figure. This is our estimate. | 20% | 45% | +9 |
Document, inventory and alerts.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 40% | +7.2 |
Incidents, outages and on-call.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 18% | +3.2 |
Install, cable and touch hardware.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 15% | +2.4 |
Permissions, security and difficult users.EstimateNo public source provides a precise figure. This is our estimate. | 14% | 18% | +2.5 |
Decide what patches and what waits.EstimateNo public source provides a precise figure. This is our estimate. | 14% | 16% | +2.2 |
| Total | 100% | 26% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- Automate accounts, backups and patches
- Document, inventory and alerts
- Incidents, outages and on-call
- Install, cable and touch hardware
- Permissions, security and difficult users
- Decide what patches and what waits
- sysadmin
- administrador de sistemas
- sistemas linux
Sources for this job· O*NET 15-1244.00· ESCO/ISCO 2522